Can we start with just one task?+
Yes. We can start with a batch of products, a specific website improvement, or editing one video. We agree on what you need and what the work includes before we begin.
What materials do I need to provide?+
Your jewelry business must provide all source materials: photos, videos, your logo, and product information, depending on the service. For catalog work, I also need prices, sizes, materials, stock, and purchase terms. We review what is needed before starting.
Does the service include photography or filming?+
No. I work with the photos and videos you provide; producing that material is not included. If information is missing or a file is unsuitable, I let you know so you can supply or replace it.
Do you offer monthly support?+
Yes. We can agree on a monthly plan to upload new arrivals, update products, and make changes to your store. We define the tasks, workload, and response times so you know what is included each month.
What does virtual assistance for jewelers include?+
I can help with online store tasks: uploading products, updating prices and stock using the information you provide, organizing files, and following up on catalog tasks. We agree on the tasks and support hours; assistance does not mean round-the-clock availability.
Does my whole website need a redesign?+
Not necessarily. If the foundations work well, we can focus on the catalog, product pages, or navigation. We decide after reviewing your site.
How is the price calculated?+
It depends on the tasks, the number of products or videos, and the condition of the materials you provide. I send you the price, timeline, and included revisions before we start. For monthly support, we also agree on what the plan covers.